Build: 19.4.25240

L Remotely install, update, and uninstall the cyber protection agent on protected machines l Easily apply and revoke the pre-defined protection plan at the client, location, or machine level l Monitor protection status for errors and warnings l Leverage the native ConnectWise Automate reporting, ticketing, and alerting functionality for. ConnectWise Control allows a technician to access and control Mac, Windows, or Linux machines from an Android device. Technicians can reboot and reconnect, manage credentials, chat, and much more. Download the mobile client free from the Google Play Store.

Issue TypeComponentsSummary
Taskapp.config

Update app.config to disable 'require consent' by default

Taskapp.config, Guest Client

Create app.config setting to enable/disable 'Require consent'

TaskJava Client, Mac, Performance

Use CGDisplayStream to capture pixels on the Mac Client

TaskReporting

Add handler for html report types.

TaskServer, web.config

Update web.config to allow for a max http request size of 16MB

Story-bugRelay Service

SCP-31527 SessionInfoAttributes are overwritten when host joins an existing session

StoryTriggers, UIUX

Implement new trigger UI

Bug.NET Client, Host Client, Installer

Upgrading host client fails when using 'Upgrade' dialog after joining session

Bug.NET Client, Host Client

Host client upgrade dialog continually launches in certain error conditions

Bug.NET Client, Host Client, UIUX

'Fullscreen when maximized' no longer covers the windows taskbar

Bug.NET Client, Guest Client

'Require My Consent' doesn't work

BugGuest Client

Rename FPSTracker to FpsTracker to match .net class library design guidelines

BugGuest Client

Non-elevated windows user sessions crash when executing remote commands then manually closing the console.

BugHost Client, Java Client

Unable to type on remote machine from Java host client

BugGuest Client, Java Client

19.3+ guest clients mostly broken on Raspberry Pi

BugLogin Page, Security

Invalid password question prevents user from logging in after 19.2 update

BugServer

GetServerUri can throw when deriving port from forwarded scheme

BugSession Manager Service

SessionManager overwrites LogonSessions with the default value.

BugGuest Page, UIUX

Guest join code input box extends outside the dialog

Andy

Administrator
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For Windows
From the 'Add/Remove Programs' area of the Control Panel, remove the entry, 'ScreenConnect Client (xxxxxxxxxxxxxxxx)' where xxxxxxxxxxxxxxxx is the thumbprint which is unique to your ScreenConnect installation.
Connectwise Control Mac Manual UninstallYou can also remove the access client manually via the administrator command prompt:Connectwise Control Mac Manual Uninstall

Allow Connectwise Control On Mac

For Mac
The access client is installed on your OSX device at /opt/screenconnect-xxxxxxxxxxxxxxxx where xxxxxxxxxxxxxxxx is the thumbprint which is unique to your ScreenConnect installation.

Connectwise On Mac

Remove the listed files and directories to uninstall the access client.
  1. Stop the ScreenConnect Client service on that device:
  2. Delete the service definitions (both the onlogin and prelogin ones):
  3. Delete the ScreenConnect Client files:
Hint: Use the following command command to see the thumbprint: For Linux
The access client is installed on your Linux device at /opt/screenconnect-xxxxxxxxxxxxxxxx where xxxxxxxxxxxxxxxx is the thumbprint which is unique to your ScreenConnect installation.
To remove the access client from a Linux device, enter one of the following (depending on your distribution):
or: